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Written by Elma Steven | Updated on March, 2024

airbnb business plan

How to Write a Airbnb Business Plan?

Airbnb Business Plan is an outline of your overall Airbnb business. The business plan includes a 5 year projection, marketing plan, industry analysis, organizational overview, operational overview and finally the executive summary. Remember to write your executive summary at the end as it is considered as a snapshot of the overall business plan. The creation of an Airbnb business plan requires careful consideration of various factors that might impact the business’s success. Ultimately, an Airbnb business plan serves as a roadmap to guide the company’s direction.

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Executive Summary

This business plan outlines the strategic vision and operational framework for The Havenly Stays, a dynamic Airbnb property management and rental business. Leveraging the evolving landscape of the travel and hospitality industry, our company aims to revolutionize the way travelers experience accommodations while offering property owners a hassle-free way to maximize their returns on investment.

Problem Summary: The hospitality industry has witnessed significant transformation in recent years, with travelers increasingly seeking unique and personalized experiences over traditional hotel stays. Airbnb has emerged as a major disruptor, but property owners face challenges in managing their listings, ensuring high occupancy rates and providing top-notch service to guests. Similarly, travelers are often overwhelmed with the variety of choices and they seek consistency and quality assurance in their stays. This creates an opportunity for The Havenly Stays, a professional Airbnb property management service, to bridge these gaps.

Solution Summary: The Havenly Stays’ solution is to provide comprehensive property management and rental services to property owners and travelers on the Airbnb platform. We will streamline the process for property owners by handling everything from listing creation, photography and pricing optimization to guest communication, cleaning and maintenance. This will empower property owners to maximize their rental income while minimizing the time and effort they need to invest.

For travelers, we aim to create a standardized and high-quality experience across all properties in our portfolio. We will provide 24/7 customer support, personalized recommendations and consistently clean and well-maintained accommodations. Our goal is to offer an exceptional travel experience while promoting trust, safety and transparency.

Industry Analysis

It is anticipated that the hotel and resort business would be valued a total of 1.21 trillion dollars in 2023, making it a significant contributor to the world economy. It is anticipated that the sector would expand at a compound annual growth rate of 9.2% over the course of the period covered by the prediction, driven by improving living standards, increased disposable incomes, and an increasing demand for leisure travel and tourism.

In the future years, the hotel and resort business in the United States is anticipated to have modest growth, reaching an estimated value of $106.1 billion in 2023. It is anticipated that the sector will expand at a compound annual growth rate of 3.32% between the years 2023 and 2027. This growth will be driven by factors such as an increase in the demand for travel for leisure purposes, an increase in the amount of business travel activities, and the growth of international hotel chains in new areas inside the United States.

The hotel and resort industries, both worldwide and in the United States, are confronted with a number of challenges, including an increase in competition from other providers of alternative accommodations, such as Airbnb and Vrbo, an increase in the cost of labor and energy, and the impact of climate change and political instability on travel patterns.

In general, it is anticipated that the hotel and resort business will have modest development in the years to come; but, in order for firms within the industry to stay competitive, they will need to adapt to the shifting terrain and the changing wants of consumers.

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Financial Overview:

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Business Description

Business Name:  The Havenly Stays

Founders: Jacob Harrison

Management Team:

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Legal Structure:  The Havenly Stays LLC

Location: Sunnydale, California, USA

Mission: The Havenly Stays’ primary objective is to provide homeowners with an effortless, lucrative, and long-term solution to offer their places on Airbnb. This is in keeping with the company’s mission statement. “At the same time, it is our mission to provide guests with a streamlined, consistent, and enlightening experience while they are staying in one of our one-of-a-kind and luxurious accommodations. This will ensure that their time here is both memorable and stress-free.

Vision: Our vision is to become the most trusted and innovative property management and rental firm on Airbnb so that we can fulfill our goal of being the market leader in the industry. We want to establish a worldwide network of precisely maintained properties, with the goal of facilitating relationships between guests and providing them with experiences that will stick with them for a lifetime. At the same time, we want to enable owners of real estate assets to realize the full potential of their holdings.


  • Enhanced Property Management: Continuously improve and expand our property management services, ensuring that property owners achieve maximum occupancy rates and rental income with minimal effort.
  • Unparalleled Guest Experience: Deliver a consistently high-quality guest experience across all properties in our portfolio, characterized by cleanliness, safety and personalized service.
  • Market Expansion: Expand our presence in key travel destinations, offering more travelers access to our unique accommodations and engage with a wider range of property owners.
  • Sustainability & Responsibility: Implement sustainable and responsible practices, minimizing the environmental footprint of our operations and fostering positive relationships within the communities we operate in.
  • Innovation & Technology: Harness the power of technology to streamline operations, enhance property marketing and provide property owners and travelers with seamless digital platforms for efficient communication and transactions.
  • Industry Leadership: Establish The Havenly Stays as a thought leader in the Airbnb property management industry, advocating for best practices, innovation and trust within the sharing economy.


  • Property Management Services: We offer a comprehensive suite of services to property owners, including property listing creation, professional photography, pricing optimization, guest communication, maintenance and cleaning.
  • Guest Services: For travelers, we provide 24/7 customer support, personalized recommendations for local experiences and a commitment to cleanliness and property maintenance, ensuring a consistent and exceptional guest experience.
  • Property Network: The Havenly Stays portfolio includes a diverse range of unique and high-quality properties, from urban apartments to rural getaways, giving travelers a broad selection of accommodations to choose from.
  • Technology Platform: Our digital platform provides property owners with insights into their property’s performance, facilitates communication with guests and streamlines booking and payment processes.
  • Community Engagement: We actively engage with local communities and partner with property owners to foster positive, responsible and sustainable relationships within the neighborhoods we operate.
Hotel 1

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Financial Overview

Fund Usage

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Key Metrics

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Business Model

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Organizational Overview


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Jacob Harrison is the visionary founder and driving force behind The Havenly Stays, an innovative Airbnb property management and rental company. With a passion for travel, technology and real estate, Jacob’s journey to founding The Havenly Stays is a testament to his entrepreneurial spirit and commitment to creating exceptional experiences for both property owners and travelers.

Jacob holds a Bachelor’s degree in Business Management from a prestigious university, where he gained a strong foundation in entrepreneurship and innovation. He also completed postgraduate studies in Real Estate Management, deepening his knowledge of the real estate industry.

Jacob’s career began in the tech startup world, where he gained valuable experience in business development, marketing and project management. His work in startups honed his ability to identify market gaps and devise creative solutions to address them.

A passionate traveler himself, Jacob has explored diverse cultures and landscapes, staying in various accommodations along the way. It was during these journeys that he recognized the potential to elevate the Airbnb experience for both property owners and travelers by providing professional property management services and exceptional guest support.

Jacob’s entrepreneurial vision for The Havenly Stays is to establish the company as a leader in the Airbnb property management industry, setting the highest standards for property care, guest services and community engagement. His commitment to sustainability, innovation and responsible business practices drives the company’s ethos.

Beyond his professional pursuits, Jacob is an avid hiker, nature enthusiast and supporter of environmental conservation efforts. He believes in giving back to the communities The Havenly Stays operates in and is actively involved in philanthropic initiatives focused on local development and environmental responsibility.

Jacob Harrison’s leadership and dedication to The Havenly Stays exemplify his passion for creating positive and memorable experiences in the ever-evolving world of travel and hospitality. Under his guidance, The Havenly Stays is poised to make a lasting impact in the Airbnb property management sector.


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Staff Positions

Spending on Management & Operations:



Spending on Finance & Accounting:


Industry Analysis

Industry Overview

The Havenly Stays operates in the Airbnb property management and short-term rental industry, a dynamic sector within the broader travel and hospitality industry. This industry has experienced significant growth and innovation in recent years, driven by shifting consumer preferences and technological advancements.

Problems & Opportunities

  • Regulatory Challenges: Many regions have imposed regulations and taxation on short-term rentals, creating compliance and operational challenges for property management companies.
  • Market Saturation: The industry is becoming increasingly competitive, with several companies vying for market share, making it challenging to differentiate and gain a competitive edge.
  • Economic Sensitivity: Economic downturns can lead to reduced traveler demand and affect property owner investments, impacting the overall industry.
  • Market Expansion: The short-term rental market continues to grow, offering opportunities for companies like The Havenly Stays to expand their presence into new and emerging travel destinations.
  • Sustainable Practices: The rising demand for eco-friendly and sustainable accommodations presents opportunities to implement responsible practices, attract environmentally-conscious travelers and align with global sustainability trends.
  • Additional Services: The introduction of add-on services such as professional photography, local experiences and concierge services can diversify revenue streams and enhance the guest experience.
  • Technology Integration: Ongoing investment in technology and data analytics can lead to more efficient property management, streamlined guest services and a competitive edge.

Target Market Segmentation

Geographic Segmentation: The Havenly Stays targets major urban centers in regions with high tourist and business traveler traffic, including metropolitan areas, key tourist destinations and business hubs. The company also caters to travelers seeking unique, rural and nature-oriented experiences, including countryside escapes and remote destinations.

Demographic Segmentation: 

  1. Age: Travelers using The Havenly Stays services span various age groups, with a primary focus on those aged 25 to 65.
  2. Gender: Male and female travelers looking for clean, well-maintained accommodations with personalized services, particularly those traveling alone or with family, seeking secure and welcoming accommodations.
  3. Income: The company caters to a range of income levels, offering accommodations for budget-conscious travelers and luxury seekers..
  4. Family Status: Families, couples and singles are all part of the airbnb’s demographic mix. 
  5. Pet Ownership: Both pet owners and those without pets are welcome at the airbnb. Travelers who consider their pets as family members and require pet-friendly accommodations and travelers who do not have pets or prefer accommodations without pet presence.

Psychographic Segmentation: 

  1. Lifestyle: Travelers are seeking unique and memorable experiences, valuing flexibility and personalization in their stays.
  2. Goals: The Havenly Stays’ travelers aim to make the most of their trips, whether for leisure, business, or personal enrichment.
  3. Values: Many travelers prioritize sustainability and eco-friendly practices when choosing accommodations.

Behavioral Segmentation: 

  1. Usage: Travelers book accommodations through The Havenly Stays for both short-term and extended stays.
  2. Booking Patterns: Some travelers are frequent users, while others may use the service sporadically, depending on their travel needs.
  3. Loyalty: The Havenly Stays’ guests who have had positive experiences are more likely to return and become loyal customers.

Market Size


  • Total Addressable Market (TAM):  The global TAM for the Airbnb property management and short-term rental market is estimated at $350 billion, taking into account the potential revenue generated by property owners and the booking revenue from travelers.
  • Serviceable Addressable Market (SAM): The SAM for The Havenly Stays, which covers key urban centers, tourist destinations and rural retreats, is estimated at $60 billion.
  • Serviceable Obtainable Market (SOM): In this case, the SOM for The Havenly Stays is approximately 15% of the SAM, equivalent to $9 billion. This reflects the company’s expected market share within its targeted markets.

Competitive Landscape

  1. Airbnb: As the industry leader and the platform on which The Havenly Stays operates, Airbnb represents a significant competitor. Airbnb’s extensive global reach and user base make it a dominant force in the market.
  2. GuestReady: GuestReady is a key player in the short-term rental management space, offering services similar to The Havenly Stays. They operate in various international markets, providing property owners with management and guest services.
  3. Guesty: Guesty is a property management platform that caters to property owners and property management companies. They provide tools and services for managing short-term rentals, including channel management and communication with guests.
  4. Vacasa: Vacasa is a full-service vacation rental management company that focuses on property management, marketing and booking services for vacation rental homeowners. They have a significant presence in the United States and various vacation destinations.
  5. TurnKey: TurnKey Vacation Rentals is another vacation rental management company offering a comprehensive suite of services for property owners, including marketing, booking management and property maintenance.
  6. Evolve Vacation Rental: Evolve offers a software platform and services to help property owners manage and market their vacation rentals. They emphasize the use of technology to streamline property management.
  7. Local Property Management Companies: In addition to national and international competitors, local property management companies in various regions may pose competition, especially in specific niche markets.

Porter’s 5 Forces

  • Threat of new entrants: The threat of new entrants is moderate. While it is relatively easy for property owners to enter the market, building a reputation and establishing the technology infrastructure, like The Havenly Stays, can be challenging.    
  • Bargaining power of buyers: Property owners and travelers have some bargaining power, particularly when there are multiple property management companies to choose from. However, high-quality service and consistent experiences can reduce buyer bargaining power.
  • Bargaining power of suppliers: The threat of substitutes is low, as short-term rentals offer a unique experience not easily replaced by traditional hotels or long-term rentals.    
  • Threat of substitutes: The threat of substitutes is low, as short-term rentals offer a unique experience not easily replaced by traditional hotels or long-term rentals.    
  • Rivalry among existing competitors: Industry rivalry is high, as competition among property management companies is intense. Success hinges on differentiation, quality of service and technology integration.

Marketing Plan

Marketing Budget

Total budget for projected years:


Budget allocation across channels:


Marketing Channels

We plan to use the following promotional tactics:

  1. Online Platforms:
  • Airbnb: Leveraging the Airbnb platform to list and promote managed properties and attract travelers.
  • Company Website: Maintaining a user-friendly website to showcase properties, provide information about services and facilitate direct bookings.
  • Social Media: Active presence on social media platforms such as Facebook, Instagram and LinkedIn for brand promotion and engagement with property owners and travelers.
  1. Digital Marketing:
  • Pay-Per-Click Advertising: Running Google Ads campaigns to target specific keywords related to short-term rentals and property management services.
  • Content Marketing: Creating blog posts, articles and videos about travel tips, property management insights and destination guides to attract organic traffic.
  • Email Marketing: Sending newsletters and updates to a subscribed audience, including property owners and previous guests.
  1. Local Partnerships:
  • Collaboration with Local Businesses: Partnering with local businesses such as tour operators, restaurants and event organizers to offer exclusive packages to travelers.
  • Tourism Organizations: Establishing partnerships with local tourism boards and organizations to promote the area and attractions.
  1. Word-of-Mouth and Referrals:
  • Encouraging property owners and travelers to refer friends and colleagues to The Havenly Stays.
  • Building a strong reputation on Airbnb through positive reviews and feedback.
  1. Community Engagement:
  • Actively participating in and supporting local community events and initiatives to foster positive relationships with residents and neighbors.
  1. Mobile Apps:
  • Developing a mobile app for property owners and travelers to easily access property management tools, booking options and support services.
  1. Public Relations:
  • Engaging with media outlets to showcase success stories, sustainability initiatives and industry expertise through press releases and media coverage.
  1. Search Engine Optimization (SEO):
  • Optimizing the company’s website and online content to improve its search engine rankings for relevant keywords.
  1. Property Management Software:
  • Utilizing property management software and platforms to streamline operations, connect with property owners and provide real-time information to guests.
  1. Online Advertising:
  • Utilizing display advertising and retargeting campaigns on websites and social media to keep The Havenly Stays in front of potential property owners and travelers.
  1. Community Forums and Groups:
  • Actively participating in online forums, social media groups and discussion boards related to travel, property management and vacation rentals to share expertise and engage with potential clients.
  1. Local Events and Trade Shows:
  • Participating in local and industry-specific events and trade shows to showcase the company’s offerings and network with property owners and potential partners.






Income Statement

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Balance Sheet

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Cash Flow Statement

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Revenue Summary

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Cost Summary

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Loan Amortization Schedule

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Salary Summary

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Non-Current Asset Schedule

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