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Written by Elma Steven | Updated on February, 2024

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Find Out- Is Hotel Business Profitable?

The profitability of your hotel business depends on 4 important factors: Industry Prospects, Investments, Revenue Sources, Cost and Profitability. We have taken a deep dive to find out potential profitability from the hotel business. 

Hotel Business Industry Prospects

The global hotel market size was valued at $1.27 trillion in 2023 and is expected to expand, reaching $1.6 trillion by 2028, with a compound annual growth rate (CAGR) of 9.77% (industryresearch). The global hospitality market reached nearly $4.7 trillion in 2023 and was forecast to grow to $5.8 trillion in 2027 (statista). Additionally, the global hotel industry is expected to grow at 8.1% and reach $1.27 trillion in 2023, which is 20% higher than the $1 trillion 2020 average. The U.S. hotel and motel industry is worth $177.6 billion as of 2023. The U.S. hotel industry is projected to achieve 1.3 billion occupied room nights in 2023, slightly exceeding 2019’s total (zoomshift). 


  • Property Acquisition or Construction Costs: If you’re building a new hotel, this includes the cost of land acquisition and construction. For an existing property, it involves the purchase price of the hotel.
  • Building Renovations and Upgrades: If the property is not new, you might need to invest in renovations and upgrades to meet current standards and guest expectations.
  • Furnishing and Decorating: Significant investment in furniture for guest rooms, lobbies, and dining areas, as well as decor elements to create an appealing environment.
  • Hospitality Technology Systems: Investments in hotel management software, booking systems, customer relationship management (CRM) systems, and IT infrastructure.
  • Commercial Kitchen Equipment: If your hotel will offer dining services, you’ll need to invest in kitchen equipment like stoves, refrigerators, dishwashers, and other necessary appliances.
  • Recreational Facilities: Costs for setting up recreational facilities like a gym, spa, swimming pool, or conference rooms, if applicable.
  • Safety and Security Equipment: Investment in security cameras, fire safety systems, access control systems, and other safety equipment.
  • Signage and Branding: Costs associated with exterior and interior signage, as well as branding materials for the hotel, including logos, marketing materials, and uniforms for staff.
  • Landscaping and Exterior Design: If your property includes outdoor spaces, there will be costs for landscaping and outdoor furnishings.
  • Linen, Housekeeping Equipment, and Supplies: Initial investment in high-quality linen for guest rooms and housekeeping equipment and supplies for maintenance and cleaning.
  • Vehicle Purchase: If offering shuttle services, the cost of purchasing vehicles.
  • Legal and Professional Fees: Costs for legal services related to property acquisition, business registration, and compliance, as well as fees for consultants or advisers.
  • Initial Inventory: Includes items like toiletries, minibar items, kitchen and dining supplies, and other initial stocking needs.
  • Marketing and Promotional Materials: Initial costs for marketing efforts like website development, digital marketing, and promotional campaigns to attract initial guests.
  • Insurance: Initial premiums for various insurance policies like property insurance, liability insurance, and business interruption insurance.

These CapEx items are essential for establishing a hotel and require careful planning and substantial investment. Accurate budgeting and financial planning are key to ensuring the successful launch and sustainability of your hotel business in Omaha.


  • Room Rentals: This is the primary source of revenue for most hotels. You can charge different rates based on room size, luxury level, and additional amenities.
  • Food and Beverage Services: Income from the hotel restaurant, bar, room service, and catering services for events. This includes breakfast services, if offered.
  • Event Hosting: Revenue from hosting events like weddings, conferences, and meetings. This includes renting out banquet halls and conference rooms.
  • Spa and Wellness Services: If your hotel has a spa or wellness center, offering massages, beauty treatments, and wellness activities can generate significant revenue.
  • Recreational Facilities: Charging for the use of special facilities such as a gym, swimming pool, or sports courts.
  • Parking Fees: If your hotel offers parking facilities, you can charge a fee for parking services.
  • Retail Outlets: Renting space to retail outlets like gift shops, clothing stores, or newsstands within the hotel premises.
  • Ancillary Services: Offering additional services like laundry, dry cleaning, and concierge services.
  • Loyalty Programs and Partnerships: Developing a loyalty program to encourage repeat business and forming partnerships with travel agencies or companies for referrals can generate additional revenue.
  • Online Booking Platforms: Listing your hotel on online travel agencies and booking platforms can increase visibility and bookings, thereby boosting revenue.
  • Seasonal Packages and Promotions: Offering special packages, discounts, and promotions during holidays or local events can attract more guests.
  • Transportation Services: If offering shuttle services to and from airports or tourist attractions, this can be a source of additional income.
  • In-Room Entertainment and Wi-Fi: Charging for premium in-room entertainment services or high-speed Wi-Fi access.
  • Mini-bar and In-Room Snacks: Revenue from mini-bar sales and in-room snack offerings.
  • Rental of Equipment: If your hotel offers equipment like bicycles, sports equipment, or even tech gadgets, this can be a source of income.

Diversifying your revenue streams and understanding the local market in Omaha are key to maximizing the profitability of your hotel. By offering a range of services and amenities that cater to both leisure and business travelers, you can create multiple sources of income that support the overall success of your hotel business.

Cost of Services Sold

  • Housekeeping and Cleaning Supplies: Costs for cleaning materials and supplies needed for housekeeping services, which vary depending on the number of rooms occupied and serviced.
  • Laundry Expenses: If you have in-house laundry services for linens, towels, and guest laundry, the costs for detergents, water, and electricity are variable.
  • Food and Beverage Costs: For hotels offering dining services, costs for purchasing food and beverages are variable, changing with the number of guests dining in the hotel’s restaurants or ordering room service.
  • Utilities Based on Usage: Expenses for utilities like water, electricity, and gas, which vary depending on occupancy and usage in the hotel.
  • Amenities and Guest Supplies: Costs for items provided to guests, such as toiletries, coffee and tea supplies, minibar items, and other in-room amenities. These costs rise with higher occupancy rates.
  • Staff Wages: Wages for part-time or hourly employees, such as extra housekeeping staff, banquet staff for events, or additional service staff in dining areas. These costs can fluctuate based on the level of hotel activity.
  • Maintenance and Repairs: Variable costs for maintaining and repairing hotel facilities, which can increase with higher usage of the premises.
  • Marketing and Advertising Costs: Variable marketing costs associated with promotional campaigns, special offers, or advertising efforts to attract guests.
  • Commission Fees: Fees paid to travel agents or online booking platforms, which are usually a percentage of the booking value.
  • Payment Processing Fees: Transaction fees for processing credit card payments, which vary with the volume of transactions.
  • Guest Entertainment and Activities: Costs for any entertainment or activities provided to guests, such as live music, performances, or guided tours, which may vary depending on the events scheduled.
  • Linen and Uniforms: Costs for purchasing or renting linens and staff uniforms, which can vary based on wear and tear and the need for replacement.

Effectively managing these variable costs is crucial for maintaining the profitability of your hotel. They need to be carefully monitored and controlled to ensure they align with revenue streams and occupancy rates.

Operating Expenses

  • Property Rent or Mortgage Payments: If you’re leasing the hotel property, the monthly rent. If you own the property, the mortgage payments.
  • Insurance Premiums: Regular payments for insurance policies, including property insurance, liability insurance, workers’ compensation, and possibly specialized hospitality industry insurance.
  • Salaries and Wages: Fixed salaries for your permanent staff, such as hotel management, administrative staff, full-time housekeeping, and maintenance staff.
  • Utilities: Basic utility costs like electricity, gas, water, and sewage, which are relatively constant regardless of hotel occupancy.
  • Property Taxes: Annual property taxes that must be paid on the hotel’s land and buildings.
  • Marketing and Advertising: Regular expenses for marketing and advertising campaigns to attract guests, including online, print, and other media advertising.
  • Professional Services: Fees for ongoing professional services such as accounting, legal advice, and business consulting.
  • Software Subscriptions: Costs for software used in the hotel’s operations, such as property management systems, booking engines, and customer relationship management (CRM) tools.
  • Office Supplies and Equipment: Regular expenses for office supplies and any necessary equipment maintenance or replacements.
  • Maintenance and Repairs: Regular upkeep costs for the property, including routine maintenance and repair of facilities and equipment.
  • Depreciation: Accounting for the depreciation of the hotel’s assets like furniture, fixtures, and equipment over time.
  • Staff Training and Development: Costs associated with training and professional development for your staff to ensure high service standards.
  • Security: Expenses related to security measures, including security personnel, surveillance systems, and access control systems.
  • Miscellaneous Expenses: Other fixed costs might include bank fees, cleaning services, and memberships to industry associations or business groups.

These operating expenses are critical for budgeting and financial planning in your hotel business. They are essential for maintaining the day-to-day operations and overall quality of your establishment. Effective management and regular review of these expenses are key to ensuring the financial health and sustainability of your hotel.