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Written by Elma Steven | Updated on February, 2024

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Find Out- Is Laundromat Business Profitable?

The profitability of your Laundromat business depends on 4 important factors: Industry Prospects, Investments, Revenue Sources, Cost and Profitability. We have taken a deep dive to find out potential profitability from the Laundromat business. 

Laundromat Business Industry Prospects

The global Laundromat market size in 2023 was approximately $4.79 billion, with a projected growth at a CAGR of 6.5% between 2024 and 2032, reaching a value of nearly $8.43 billion by 2032 (expertmarketresearch).The market is driven by technological advancements and increasing urbanization. Additionally, the global Commercial Laundry market size was valued at $5 billion in 2023 and is expected to reach $5.48 billion by 2028, with a CAGR of 4.4%(researchreportsworld). The dry-cleaning and laundry services market is projected to ascend to $129.3 billion by 2027, maintaining a CAGR of 3.0%. The global coin-operated laundry market size was valued at $18.55 billion in 2023 and is expected to grow at a CAGR of 9.3% from 2023 to 2030. the market size of the Laundromats industry in the US is estimated to be $6.6 billion in 2023, with a growth rate of 0.5% per year on average between 2018 and 2023(ibisworld).

Investments

  • Commercial Laundry Equipment: This is the most significant investment and includes commercial washers, dryers and possibly, ironing and folding machines.
  • Building Acquisition or Construction: Costs for purchasing or constructing a building to house your laundromat. If you’re leasing a space, this may be replaced by substantial leasehold improvements.
  • Leasehold Improvements: If leasing a space, the cost of customizing or renovating it to suit a laundromat operation. This can include plumbing upgrades, installing ventilation systems and modifying electrical setups.
  • Furniture and Fixtures: This includes seating for customers, tables for folding clothes, shelving and storage units.
  • Point of Sale (POS) System and Technology: Investment in a modern POS system, potentially including card or mobile payment systems and laundry-specific software for managing the business.
  • Signage and Branding: Costs associated with external and internal signage, as well as other branding materials to make the laundromat recognizable.
  • Security Systems: Installation of security cameras, alarm systems and possibly access control systems.
  • Vending Machines: If you plan to have vending machines for detergents, fabric softeners, or snacks and drinks for customers.
  • Utility Installation: Costs involved in setting up necessary utilities like water, electricity, gas and sewer connections, particularly if the building wasn’t previously used as a laundromat.
  • Initial Inventory: This includes initial stock of laundry supplies like detergents, fabric softeners and any other laundry-related products you plan to offer.
  • Parking Lot and Landscaping: If the property includes an outdoor area, costs for developing or improving parking facilities and landscaping.
  • Vehicle Purchase: If your laundromat business model includes pickup and delivery services, the cost of purchasing suitable vehicles.

These CapEx items are essential in the initial phase of setting up your laundromat business and can significantly impact your startup budget. It’s important to plan these expenses carefully to ensure a smooth launch and sustainable operation of your laundromat in Omaha.

Revenue

  • Self-Service Laundry: The primary source of income for most laundromats comes from customers using the washers and dryers. Pricing is typically based on the size of the machine and the duration of the wash or dry cycle.
  • Wash-and-Fold Service: Offering a service where customers can drop off their laundry to be washed, dried and folded by your staff can attract a different clientele who are willing to pay a premium for convenience.
  • Dry Cleaning Services: Partnering with a dry cleaning service or offering it in-house can cater to customers needing more specialized garment care, typically at a higher price point.
  • Vending Machines: Installing vending machines that sell laundry detergents, fabric softeners, bleach, dryer sheets and even snacks and drinks can provide additional revenue.
  • Ironing Services: Some customers might be willing to pay extra for having their clothes ironed after washing.
  • Delivery Services: Offering pickup and delivery services for laundry can attract customers who value convenience, especially in a busy city environment.
  • Commercial Accounts: Securing commercial clients like hotels, restaurants, or hospitals, who need large volumes of laundry services regularly, can provide a steady stream of income.
  • Rental Space or Pop-up Shops: If you have extra space within your laundromat, consider renting it out to other businesses, like a coffee shop or a small bookstore, to enhance the customer experience and earn rental income.
  • Laundry Classes or Workshops: Hosting classes on topics like removing stains, proper garment care, or efficient laundry techniques can attract people interested in learning more about laundry care.
  • Advertising Space: If your laundromat is in a high-traffic area, you might be able to sell advertising space inside or outside your laundromat to other businesses.
  • Loyalty Programs: Implementing loyalty programs where customers can earn points or discounts for frequent use can increase customer retention and long-term revenue.
  • Seasonal Promotions: Running special promotions or discounts during slow periods can help in attracting new customers or increasing the frequency of visits from existing ones.

Each of these revenue streams requires careful consideration of your target market, local competition and operational capabilities. Diversifying your income sources and providing value-added services can significantly enhance the profitability of your laundromat business.

Cost of Service Sold

  • Utilities Based on Usage: The most significant variable costs are utilities like water, electricity and gas. These costs will increase with the usage of washers, dryers and any climate control systems.
  • Laundry Supplies: This includes the cost of detergents, fabric softeners, dryer sheets and other cleaning agents that you provide or use in wash-and-fold services. The more laundry processed, the higher these costs will be.
  • Machine Maintenance and Repairs: Regular maintenance and occasional repairs of laundry machines are essential. These costs will vary depending on the usage and age of the equipment.
  • Labor for Wash-and-Fold and Delivery Services: If you offer wash-and-fold or delivery services, the labor costs for these services will vary with the volume of business. 
  • Waste Disposal: The cost of disposing of lint and other waste products from the laundry process. This cost can increase with higher volumes of laundry.
  • Packaging Materials: For wash-and-fold services, the cost of packaging materials (like bags and hangers) used to return clothes to customers.
  • Fuel Costs for Delivery Vehicles: If offering pickup and delivery services, the fuel costs for these vehicles will vary depending on the number and distance of deliveries.
  • Credit Card Processing Fees: Fees associated with processing payments, which can vary with the number of transactions and total sales volume.
  • Commission Costs: If you use any third-party services or platforms for booking or delivery that charge a commission.
  • Wear and Tear: Increased use of equipment and facilities may lead to more frequent replacement or refurbishment costs, which are variable based on usage levels.

These variable costs are directly tied to the level of service you provide and the revenue your laundromat generates. Effective management of these costs is crucial for maintaining profitability, especially in a service-oriented business like a laundromat where usage intensity can significantly impact expenses.

Operating Expenses

  • Rent or Mortgage Payments: If you don’t own the building outright, the monthly rent or mortgage payments for your laundromat location.
  • Property Insurance: Regular premiums for insurance policies covering property damage, liability and potentially business interruption.
  • Property Taxes: Annual taxes due on the property where your laundromat is located.
  • Staff Salaries: Fixed wages for any full-time employees, such as managers or maintenance staff, including any benefits and payroll taxes.
  • Routine Maintenance: Costs associated with regular upkeep to keep the facility in good condition, such as cleaning services, painting and minor repairs.
  • Equipment Maintenance Contracts: Fixed costs for any service contracts for regular maintenance of laundry machines to prevent breakdowns.
  • Utility Minimum Charges: Even with variable usage, utilities like water, gas and electricity will have a base charge that you incur regardless of the volume of laundry processed.
  • Security Systems: Monthly or annual fees for security monitoring services and maintenance of security equipment.
  • Administrative Costs: Expenses related to running the business, such as office supplies, telephone bills, internet, accounting software subscriptions and other administrative tools.
  • Marketing and Advertising: Regular costs for advertising, marketing materials, website maintenance and promotional activities to attract customers.
  • Legal and Professional Fees: Costs for legal advice, accounting services, or consultancy fees.
  • Loan Interest Payments: If you have business loans, the regular interest payments on these loans.
  • Licenses and Permits: Annual fees for any necessary business licenses or permits required to operate your laundromat.
  • Depreciation: While it’s not a cash expense, accounting for depreciation of your equipment and facility is part of operating expenses for financial reporting.
  • Miscellaneous Expenses: Other fixed costs that may include bank fees, memberships to business associations, or other incidental expenses.

It’s important to manage these operating expenses effectively as they will impact your overall profitability. Regular review and optimization can help in maintaining a healthy bottom line for your laundromat business.